Prices of our products are in Indian Rupees or Indian Currency.
Shipping costs are as per the actual courier charges and will be different for India and international.
DE CHEVALERiE en Rouge won’t be liable for any shipment delay, or non delivery of product on behalf of the courier services.
The shipping/ octroi charges, taxes ,customs, etc to be paid only by the customer who orders an item via website or social media..etc. and are subject to variations based upon city, country, place of residence.
In case of return or exchange of items, the taxes or octroi charges won’t be refunded. However, for exchange of items, we offer similar items of the same price range. Returns will be possible or full refund will be made only upon actual defects or damaged or loss of shipment . We give 100% full refund then. In this case, the customer is required to request for a return of an item via email with requisite details .
The customer agrees to give correct contact details, or any other requisite postal address, if a product is ordered from us.
The customer or any user will not give any wrong , disguised information in any manner to us ,which shall hamper the courier procedures.
In case of incomplete address or misleading details, we reserve the right to cancel the order without any prior information, email, to the customer.